Sales: (866) 280-3444 Service: (866) 291-7662
396 Reviews Found Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Herman Cook Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 396

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              Posted today

              Confirmed Sales Customer

              Great people. Great experience all around....

              Great people. Great Experience all around. Enjoyable experience.

              Carlsbad, CA

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              Posted today

              Confirmed Sales Customer

              Jody and all of the staff at herman cook...

              Jody and all of the staff at Herman Cook were exceptional. Never once did we feel pressured in anyway to meet the needs of the dealership. It was a rare car buying experience to feel as though we were having our needs met and were valued and respected as a customer. It should always be that way, but the fact is its not with most car dealerships, what a happy surprise to deal with Herman Cook VW. I would buy another car from them just because of how well we were treated this time. Thank you for helping us purchase our 2012 Eos. My Mom loves it and is so proud to show it off. Jody treated us like family and made the process easy. We are happy and thankful customers.

              San Diego, CA

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              Posted 1 day ago

              Confirmed Sales Customer

              I got a white vw cc, it was a pleasant...

              I got a white vw CC, it was a pleasant shopping experience. I know where im buying my next vw car.

              Chula Vista, CA

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              Posted 1 day ago

              Confirmed Service Customer

              Great service

              Great service

              Carlsbad, CA

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              Posted 2 days ago

              Confirmed Service Customer

              2012 tiguan for oil change and tire...

              2012 Tiguan for oil change and tire rotation. Always excellent service and so grateful for free loaner to run errands!

              Encinitas, CA

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              Posted 2 days ago

              Confirmed Service Customer

              Pretty straight-forward really - the...

              Pretty straight-forward really - The staff is always very welcoming and friendly. And, they always deliver high-quality results. Couldn't be happier. As for my bud Sergio ... Dude, you the man! Thanks all, -Oivin.

              San Diego, CA

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              Posted 2 days ago

              Confirmed Sales Customer

              This was my second vw purchased from...

              This was my second VW purchased from Herman Cook in less than 8 mos. There was a reason I went back. They want local business and are willing to work with you and make you feel comfortable!

              Encinitas, CA

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              Posted 3 days ago

              Confirmed Sales Customer

              Steve w has been a great help in the past...

              Steve W has been a great help in the past few purchases. I've owned 9 new and two used VWs and I trust him and his opinion.

              San Diego, CA

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              Posted 6 days ago

              Confirmed Service Customer

              Good job, great service

              Good job, great service

              Encinitas, CA

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              Posted 7 days ago

              Confirmed Sales Customer

              I purchased a used honda fit. Steve and...

              I purchased a used Honda Fit. Steve and Jody were very helpful and I feel like I got a good car for a good price. I'm very pleased with the car and with the service I received. Thank you! Sarah Jones

              San Diego, CA

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              Showing 1-10 of 396