Sales: (866) 280-3444 Service: (866) 291-7662
353 Reviews Found Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Herman Cook Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 353

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              Posted today

              Confirmed Service Customer

              Segio did an outstanding job. You are...

              Segio did an outstanding job. You are very lucky to have him work for you.

              Cardiff, CA

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              Posted today

              Confirmed Service Customer

              Bought the car with 11,000 miles...

              Bought the car with 11,000 miles Certified. Wanted car mats (cloth) and the console where the lighter is wouldn't open. You took care of them both with excellent service. It has been a pleasure working with Herman Cook and also your salesperson, Jody. Thank you very much!

              Alpine, CA

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              Posted today

              Confirmed Service Customer

              The staff as usual is very friendly and...

              The staff as usual is very friendly and competent. I always recommend Herman Cook VW. Keep up the good work.

              Alameda, CA

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              Posted today

              Confirmed Sales Customer

              Simply renewed my Jetta lease with a new...

              Simply renewed my Jetta lease with a new Jetta. It went well. Annie, the sales person at Herman Cooke was the best I have ever dealt with!!!

              Solana Beach, CA

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              Posted 1 day ago

              Confirmed Service Customer

              I recently moved to San Diego and brought...

              I recently moved to San Diego and brought a car in for warranty work. Sergio was outstanding. Quick check in, gave me updates, and car was done on time.

              Del Mar, CA

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              Posted 1 day ago

              Confirmed Service Customer

              I own 4 VWs and have purchased 3 from...

              I own 4 VWs and have purchased 3 from Herman Cook. Always pleased with the service and personnel

              Encinitas, CA

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              Posted 1 day ago

              Confirmed Sales Customer

              I purchased a new VW bug, I was very happy...

              I purchased a new VW bug, I was very happy with the entire staff. they make it a excellent experience

              Murrieta, CA

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              Posted 2 days ago

              Confirmed Service Customer

              I took a 2011 Golf for 50,000 miles...

              I took a 2011 Golf for 50,000 miles service. Service was excellent. The personnel very accommodating. But I was shocked at the fee. I can't imagine what it would be to replace a part!

              Carlsbad, CA

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              Posted 2 days ago

              Confirmed Sales Customer

              Our experience was great! Jody helped us...

              Our experience was great! Jody helped us make an informed decision.

              Solana Beach, CA

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              Posted 3 days ago

              Confirmed Service Customer

              overall I had a very good experience.....

              overall I had a very good experience.. However when I called ahead to determine how long the service would take the person at the counter who answered the phone told me that they 20,000 miles service would only take 1 hour.however when I arrived I was informed that the 20,000 mile service was in fact two and a half hours standard.

              Carlsbad, CA

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              Showing 1-10 of 353