My favorite dealership, you guys are awesome!!! ? Maja M.
Mark was so great to work with, very easygoing, not pushy, and honest. I would highly recommend him to another person. ? Sandra L
As I stated earlier, this was the most stress-free, enjoyable car purchase we have ever made, from the initial contact thru delivery of the vehicle. We will definitely be back! ?Paul B
Mark and Connor were extremely helpful, knowledgeable and considerate. I truly appreciated Mark's patience and support in wanting to test drive the vehicle an additional time before committing to the purchase. Both guys made buying my car a simple experience. The service at Herman Cook far exceeded any treatment I received at other dealerships, including other Volkswagen dealerships.?Jenny R.
Steve, was very helpful and I felt compelled to tell all my friends and family to see him when they go to your dealership. Steve is an asset to your organization .?Bella A
The process from start to ending of signing the paper work contract and driving the vehicle off the dealership was very efficient and quick. This is the dealership to have a quality car buying experience. Thanks Dan Belt and team!!!?Roberto B
I just wanted to take a moment and offer a sincere thank you for creating the best buying experiences we have ever had. Steve our sales rep made an exceptional effort to assist my wife and I with our purchase I the TDI sport wagon. He was patient and consistent always there to help not convince, I am a national sales trainer for the real estate industry and Steve and your team are a perfect example of how you create raving fans via high level service. Steve is an excellent representative of your company and we will be telling everyone just how well it went for us at Cook Volkswagen. Thank you. In the spirit of service , Ric and Kelly Hernandez
Both Steve and Connor were very helpful, honest and diligent when helping with the purchase of my Jetta. Would recommend you to anyone.?Stephan W
All the employees I have dealt with have been amazingly professional, helpful and considerate! I've had wonderful dealings with your staff from front to back and am telling everyone I know that this is THE dealership experience you want when buying and owning a VW! You should be very proud of your employees because they make your business!?Carol C
Easy, hassle-free, amazing.?Caitlin S
I like the dealership's building. It is a nice modern renovation of an older design. The staff were very good at their jobs, thorough and knowledgeable.?John B.
I love my new car :) ?Juliana V
Everyone at Herman Cook VW is fantastic. They are all so friendly and considerate, and they know their stuff. I have been a customer of Cook VW since 2000, and just bought my 4th VW from them. Everything has been exceptional -- service, trade-ins, purchases, etc. They truly go the extra mile, and are a rarity amongst auto dealerships. Cindy M
Herman Cook always goes above and beyond. I normally hate car dealerships, but I enjoy going to Cook because it is like I am seeing friends. Sergio, our technician, was awesome and very thorough. Thank you!! James D
Alan is an outstanding service advisor! I have worked with him for years (2 Jettas and a Beetle). He deserves commendation. Caitlen D
I appreciate that the service staff was able to fit me in and got my car back to quickly. Thank you. --Cathleen C