Archive for the ‘TDI Update’ Category
The 2.0L TDI Settlement Program ends on December 30, 2018. Please read the below to understand important deadlines associated with participation in the 2.0-Liter Settlement Program and receipt of benefits. For more information, please click here.
IMPORTANT: 2.0-Liter Diesel Emission Claims must be filed by September 1, 2018.
• September 1, 2018 – Claims Deadline: Deadline to complete a claim, including submitting required documents. You may submit your claim, including all required documents, online via the Online Claims Portal or through mail or fax using the Paper Claim Form or by calling 1-844-98-CLAIM. To avoid significant risk that your claim will be considered untimely, your claim must include all requested information and documents by September 1, 2018. To ensure that you have time to timely correct any document deficiencies, you should submit your documents by August 1, 2018.
• December 1, 2018 – Signed Offer Letter Submission: Deadline to return signed and notarized offer letter to Volkswagen via the Online Claims Portal, mail, or fax. If Volkswagen determines your offer letter is complete with the required signatures and notarizations, you will receive notification of that acceptance. We strongly encourage you to submit your signed offer letter to Volkswagen for review no later than December 1, 2018. If you submit your signed offer letter after December 1, 2018, there is a significant risk that your offer letter will not be reviewed and approved in time for you to schedule and complete a buyback or early lease termination prior to the end of the Settlement Program on December 30, 2018. If that happens, you will not receive benefits under the Settlement Program.
• December 30, 2018 – Deadline to Complete Buyback, Early Lease Termination, or Approved Emissions Modification: Deadline to complete your selected remedy. If you delay scheduling your closing appointment, we cannot guarantee closing appointment availability on the date and time and at the Dealer you desire, particularly given the December holidays. Volkswagen will be unable to accommodate you if you are unable to find an available appointment due to delay in scheduling. Additionally, if you do not have all of the required paperwork at your closing appointment, Volkswagen may be unable to reschedule your closing appointment if you wait until the last days of the Settlement Program. If that happens, you will not receive benefits under the Settlement Program.
The 2.0 Settlement Program includes: 2.0L Deisel Volkswagen Beetle, Beetle Convertible, Golf, Golf Sportswagen, Jetta, Jetta Sportwagen, Passat and Audi A3. The 3.0 Liter Settlement will continue until September 30, 2019 for the Model Year 2009-2012 eligible Touareg vehicles, and April 30, 2020 for the Model Year 2013-2016 eligible Touareg vehicles.
If you have any questions as we move through this important final phase of the 2.0 Liter Settlement, they can be addressed to TDI Dealer Support at 844-98-CLAIM or click here for more information.
We understand you’ve been waiting patiently for more information on your Volkswagen TDI. With today’s court hearing regarding the Volkswagen TDI case for 2.0-Liter Diesel TDI’s, Volkswagen Group of America has proposed a Settlement Program.
Please visit the following website to learn about the proposed Settlement. You can enter your VIN to see if your vehicle is eligible to be included in the Settlement and what your options would be. At this time, there is only a limited amount of information, but as it is revealed it will be readily available and updated on this site. Here’s what we know so far:
We are truly grateful to our customers and wish to be as transparent and helpful as we possibly can throughout this process. Please don’t hesitate to contact us with any questions, concerns, or comments you may have. As always, we are here for you and the satisfaction of our customers is our top priority.
Though we still have a ways to go until the hearing is finalized and any decisions are made by the court, we want to deliver you the most up to date and recent information to keep our customers in the loop. We value your business and will strive to keep you informed. Thank you all for your patience and continued support.