Two employees in the Herman Cook VW Service department have received a Certificate of Achievement by Volkswagen Group of America. Service Manager Brad Alford and Service Advisor William McAuliffe were both proud recipients of this award.
The certificate was presented by the Volkswagen Group of America Fixed Operation Manager for excellence in customer service. Scores were calculated based on performance, advisor scores, customer satisfaction surveys, and other VW service-related attributes. All advisors and managers at Volkswagen dealerships in the region were qualified.
Congratulations on this outstanding accomplishment. We are proud to have you both on the Herman Cook Volkswagen Service team! Click here to read more about the Auto Repair services we offer.