Herman Cook Volkswagen Updates Hours and Practices of Service and Sales Departments in Encinitas CA

covid-19 hour update infographic

Herman Cook VW Updates Hours Amid COVID-19 Pandemic

As the COVID-19 pandemic continues to turn the world on its head, we here at Herman Cook Volkswagen in Encinitas, CA, would like to take a moment to discuss with you the changes and practices being put in place to ensure that our dealership stays open for those who need us while also staying clean and sanitary to protect both our customers and our employees. We’d also like to inform you of our updated hours here at Herman Cook VW amid the COVID-19 pandemic.

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Updated Service and Parts Department Hours at Herman Cook VW

As a valued guest of Herman Cook Volkswagen, we would like to take a moment to assure our customers that our Service and Parts Department will continue to be open as they have been designated as an essential service to the public. Temporarily, we are adjusting our Service and Parts department hours to 8 a.m. to 4 p.m. Monday through Friday. Click here to easily schedule a service appointment with us.

Our Herman Cook VW Sales Department is Open by Appointment Only

During this time, our Herman Cook VW Sales Department is open for business in accordance with state and local guidelines. We understand that transportation is a fundamental need for everyone, so our sales management team is ready and available during business hours on an appointment by appointment basis. Please contact us directly as we are ready to assist for all of your sales needs. Also remember that you can complete the purchase process 100% online by clicking here.

Daniel Belt 760.815.7333 | Steve Walsh 760.224.0449 | Linda Johnson 760.519.7490

A Special Message from Herman Cook VW Management on Our Safety and Sanitary Practices During the COVID-19 Pandemic

With each passing day we continue to learn more about the coronavirus (COVID-19) and how it is impacting our world. Understanding COVID-19 and how it affects the safety and well-being of our customers, employees, and community is our top priority. We continue to closely monitor the coronavirus at global and local levels. We are following guidance and recommendations from the Centers for Disease Control (CDC) and local health agencies. Our action plan in response to the threat of COVID-19 continues to evolve on a daily basis. Several weeks ago, we ramped up our cleaning efforts throughout our building, inventory, and premises. We are making our best effort to disinfect all hard surfaces, including phones, keyboards, computers, desks, doors, door handles and other surfaces people touch on every hour. Our service team is wearing gloves and eye protection and wiping commonly touched surfaces before vehicles are returned to you. Only one technician will ever touch your vehicle during your service.

Other important things to remember:

  • Practice social distancing at all times (6 foot minimum)
  • If you feel sick or someone is not feeling 100% in your household, STAY HOME
  • Roll down all windows prior to exiting your vehicle when arriving for service

The safety of our customers, employees, and community is something we take very seriously. At this time, we are placing a hold on car washes after servicing and the availability of rental vehicles. We will constantly strive to make sure our dealership is a sanitary environment and we are taking measures to protect all visitors on our property. We sincerely appreciate your understanding during these trying times and look forward to serving you in the weeks and months ahead.

If you have any questions, please feel free to call the dealership. Thank you for your patience and understanding.