We know that auto repair is rarely convenient, so we work hard to get your vehicle in for repair and back to you quickly. No matter if it’s a simple oil change or complicated engine overhaul, the Herman Cook Volkswagen Service Department has the skills and expertise to get the job done right. We’d like to think it’s the little things that count and we’ll vacuum and wash your car for free each time you come in for service. To help you get to where you need to be while you wait for your vehicle, we also offer rental car and free shuttle services. It’s just another way we hope to improve your experience with Herman Cook Volkswagen.
Your vehicle should be reliable so you can focus on the important people and events in your life. If it isn’t everything you need it to be, why have it? Let the team in the Herman Cook Volkswagen Service Department help get your vehicle functioning at its best.
Our automotive technicians are all Volkswagen factory trained and certified and 80 percent have achieved Volkswagen Master Certified Technician status. Not only does our team have the skills and knowledge to repair innovative Volkswagen vehicles, they have the industry experience to accomplish even the most serious repairs.
We’ve been a part of the Encinitas, CA community for many years and we take our responsibility to it very seriously. Staying environmentally conscious is very important to us and we’re careful about the products and processes we use each day to help keep our community a clean place.
Herman Cook Volkswagen is in fact the only factory-authorized Volkswagen dealership in the area to be named Certified Green Station from the Department of Toxic Substances Control and the Bureau of Automatic Repair. It’s a distinction we are very proud of and we continue to strive to improve our processes even further.
Volkswagen vehicles are products of precision and we maintain each and every vehicle with this in mind. To do this we only use factory-certified Volkswagen parts. Cutting corners could save you some money, but installing used parts could mean your vehicle may not run the way it should. For that reason, we don’t do business that way. At Herman Cook Volkswagen, your vehicle will be repaired with the right parts each and every time.
You time is valuable to us and we keep a large selection of parts in our inventory so we can conduct repairs quickly. If for some reason we don’t have the part in stock, we’ll get it ordered and installed in no time. It’s just another way we are working to better serve our customers.
We know you live a busy life and it’s important to us to help get you back to business as usual quickly. When you service your vehicle at Herman Cook Volkswagen Service Department, our team is always upfront about how long repairs will take so you aren’t stuck waiting for the details. Our team works hard to keep our customers in the loop so there are no surprises. Your satisfaction with our business is important to us and we work hard to earn it each and every day.