Volkswagen Carefree Coverage Warranty

2023 VW Tiguan trunk being packed

Carefree Coverage

Our Carefree Coverage suite of products and services comes standard on all new Volkswagen models.1
We’ve got you covered. We believe being confident in your Volkswagen is everything. Now standard on all new Volkswagen models, our suite of products and services is our commitment to you that Volkswagen is the smart choice. See all the benefits we have to offer.1

Service

Scheduled Carefree Maintenance 2 yrs. or 20,000 miles

For advanced peace of mind, all new VW models come standard with Scheduled Carefree Maintenance, which includes the first two years of manufacturer-recommended maintenance intervals (two years or 20,000 miles, whichever occurs first). 2

Help

Roadside Assistance – Confidence you can count on

Feel secure in knowing that VW Roadside Assistance is available 24 hours a day, 7 days a week.4
Learn More

Coverage

New Vehicle Limited Warranty 4yrs. or 50,000 miles – Peace of mind when you need it Ownership is easy with a 4-year or 50,000-mile (whichever occurs first) bumper-to-bumper limited warranty. 3

Convenience

Remote Features with your myVW App 5 – You’re in control

Conveniently control select vehicle features whether you’re right next to your car or
miles away. Start your car from your kitchen table (if equipped with a Remote
Start) 6, lock/unlock your doors remotely, set speed and boundary alerts, find your
car in a parking lot, and much more from your myVW app. With features like
this, you’ll always be in the driver’s seat. Requires activation of VW Car-Net during myVW enrollment.
ID.4 owners can find nearby charging stations, check battery status, charging progress, and more, all from your myVW app. —whether you’re across the street or across town. With features like this, you’ll always be in the driver’s seat. Requires activation of VW Car-Net during myVW enrollment.

Learn More

Vehicle Service Protection: Your answer to continuous coverage.

Drive confidently long after your warranty ends with Vehicle Service Protection ® by Volkswagen Drive Easy. ° This next-level protection service offers coverage up to 10 years or 150,000 miles ® for up to 1,500 vehicle parts in the event of a covered mechanical break-down. It also includes 24/7 roadside assistance 10, so it’s worth purchasing for your vehicle, so it’s worth purchasing for your vehicle even before your warranty expires. The best part? You can purchase Vehicle Service Protection ® for your vehicle online right now.

Buy Vehicle Service Protection

1.Carefree Coverage is available on all new MY24 vehicles. Carefree Maintenance provides 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet. Does not include tire rotations, or other services or parts not specified in the owner’s literature. 3 years/36,000 miles (whichever occurs first) Roadside Assistance is provided by a third party. May require additional payment for services rendered. 4 years/50,000 miles (whichever occurs first) New Vehicle Limited Warranty. ID.4 electric vehicles include an 8 year/100,000 miles (whichever occurs first) high-voltage battery limited warranty. Battery capacity decreases with time and use. Warranty coverage may not return battery capacity to an “as new” condition with 100% net capacity. See owner’s literature or dealer for warranty, maintenance program, and roadside assistance details, exclusions, and limitations. Car-Net Remote Access services require cellular connectivity, GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Other Car-Net services require a trial or paid subscription. See additional important information at vw.com/carnet.

2. VW’s Carefree Maintenance program provides the 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet on all new MY24 vehicles. See dealer or owner’s literature for provided services, exclusions, and time and other limitations. The Carefree Maintenance program does not provide tire rotations, or other services or parts not specified in the owner’s literature.

3.    4 years/50,000 miles (whichever occurs first) New Vehicle Limited Warranty on all new MY24 vehicles. See owner’s literature or dealer for warranty exclusions and limitations.

4.    3 years/36,000 miles (whichever occurs first) Roadside Assistance on all new MY24 vehicles provided by a third party. May require additional payment for services rendered. See owner’s literature or dealer for limitations and details.

5.    Available on all new MY24 vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access requires a VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services may require additional payment for emergency and other third-party services rendered such as towing or ambulance transport services. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet.

6.    Requires myVW mobile app, acceptance of Car-Net Terms of Service, and compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave the vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.

7.    Available on MY21 and newer ID.4 vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net Remote Access EV requires a VW ID, myVW app, and myVW Account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services may connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.

8.    The purchase of Volkswagen Drive Easy Protection Vehicle Service Protection is optional and is not required for you to obtain financing for the purchase or lease of a vehicle. Vehicle Service Protection coverage runs concurrently with any applicable manufacturer’s warranties. In-Warranty (New) plan expiration is measured in time or miles, whichever occurs first, from the Agreement Purchase Date and zero (0) miles. Out-of-Warranty plan expiration is measured in time or miles, whichever occurs first, from the Agreement Purchase Date and the Current Odometer Reading as listed on the Customer Agreement Registration Page.

9.   Please refer to the Customer Agreement for the terms, conditions, and coverage details, including limitations and exclusions, transferability, and cancelability. Coverage may vary by state. For more information, please contact the Volkswagen Drive Easy program at +1 844 611 6488. Volkswagen Drive Easy products may only be purchased through the dealer in AZ, CA, NV, WA, DC, and MA.

10.    Due to a covered mechanical breakdown. Please consult your Customer Agreement for complete terms and conditions.