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How Are We Doing?

We are proud to be a part of the San Diego County, CA community for five decades and are passionate about providing only the highest level of service to our customers. We’re not perfect, but are always making improvements to better serve our customers. Your comments help us do just that.

Don't take our word for it; see what our recent customers have to say!

223 Testimonials
4.9 out of 5 stars
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1 star
A very good VW dealership. Good price, they take care of their customers. Staff does a good job explaining things. Good customer service.
Vlad Koga
No other service has been as trustworthy and consistently outstanding. Thank you!
Bonnie R.
Wonderful experience dealing with all of your staff! A special thank you to Annie!
John D.
Bill took exceptional care and excellent service! A big THANK YOU to him!
Wilfried N.
Great team of people at Herman Cook VW Encinitas! They all work together as a Team!
Andrea T.
It’s a family-owned operation which I respect and love!
Behzad T.
My service rep Alan was right on top of everything. Made my visit fast and easy.
Paul J.
Excellent as always!
Christopher D.
I purchased my first vehicle from Mission Bay VW. Had an excellent experience. I purchased my second VW from Mossy Escondido. WORST CAR BUYING EXPERIENCE EVER! ALL STAFF INVOLVED! HUGE REGRET. VERY UNPROFESSIONAL STAFF! So much so that they turned me OFF to the VW brand. However, if I do decide to stay with VW Herman Cook will be my choice. I regret not purchasing a vehicle through them the second time. They are professional, friendly and courteous. I highly recommend that you look into Mossy Es... More
Deidre S.
William McAuliffe always provides customers with excellent service. I always enjoy talking to him and getting the best treatment and explanation about the status of my car.
Jorge M.